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FAQ

  • What do I need to book a car at CruiseSD?
    To book a car on CruiseSD, you must be at least 21 years old, have a valid drivers license, select one of our packages (day, week, or custom), have current insurance, pay online or in person and enjoy!
  • What should I take when I pick up the car?
    Valid Drivers license, Current insurance, Valid debit or credit card. Some items may be photographed for verification and safety record purposes.
  • How do extensions or drop offs work?
    Upon booking a rental vehicle, you will receive a copy of your receipt to your email, shortly after, an appointed rental agent and/or customer service representative will be directly appointed to you to ensure proper communication and exclusivity. They will either contact you by email or phone number depending on preference. Any and all arrangements must be relayed to the representative and/or agent. Extra fees may apply when making an extension.
  • Can I smoke in the car?
    No, please be advised that all our rental vehicles are non-smoking. This policy ensures a clean and comfortable experience for all our customers. We appreciate your cooperation in maintaining this standard. Thank you for your understanding.
  • What if I end up needing roadside assistance?
    In the case of an incident call your appointed rental agent and advise them of your exact location. We will coordinate with an roadside assistance crew to help you get what/where you need.
  • Do I need to return the car with a full tank?
    Please be advised that we kindly request you return the rental car with a full tank of gas, OR at the same fuel level as when you received it. Failure to do so will result in a $40 refueling fee. We appreciate your understanding and cooperation.

If you have other questions visit our legal page or contact us at cruisesdrentals@gmail.com

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